PRIVACY POLICY
Effective Date: July 15, 2025

This Privacy Policy outlines how Ballyhoo Hospitality Group (“we,” “our,” “us”) and all of its properties and affiliated brands collect, use, and protect your information when you interact with our websites, make reservations, sign up for newsletters, or otherwise engage with our services.

By using any Ballyhoo Hospitality Group website or submitting your information to us, you consent to the practices described below.


1. Information We Collect

We collect the following types of information when you use our websites or services:

Personal Information:

  • Name
  • Email address
  • Phone number
  • Reservation details (date, time, party size)
  • Billing or payment information (when applicable)
  • Special requests or preferences you provide

Technical Information:

  • IP address
  • Browser type and version
  • Device information
  • Pages visited and time spent on site
  • Referring website or source
Cookies & Tracking:

We use cookies and similar technologies to enhance your browsing experience, understand user behavior, and support marketing efforts. You may adjust your browser settings to limit or disable cookies.


2. How We Use Your Information

We use collected information to:

  • Confirm and manage reservations
  • Communicate with you about your visit or inquiries
  • Send updates, newsletters, and promotional offers (if you opt in)
  • Improve website performance and user experience
  • Analyze trends and monitor security

We do not sell your personal information to third parties. Limited data may be shared with trusted service providers (such as reservation systems, email platforms, or analytics tools) to help us operate our business, and only for the intended purposes.


3. Data Security

We take appropriate technical and organizational measures to protect your personal information from unauthorized access, loss, misuse, or disclosure. However, no system can guarantee absolute security.


4. Your Rights

You have the right to:

  • Request access to the personal data we hold about you
  • Correct or update your information
  • Withdraw consent for marketing communications
  • Request deletion of your personal data, where applicable
  • To make a request, contact us at: info@ballyhoohospitality.com


5. Third-Party Links

Our websites may include links to third-party platforms (e.g., OpenTable, social media, event ticketing). These sites are governed by their own privacy policies and we are not responsible for their content or data practices.


6. Children’s Privacy

Our services are not intended for individuals under the age of 13. We do not knowingly collect personal data from children.


7. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. Your continued use of our websites or services after such updates constitutes your acceptance of the revised policy.